Return Policy
If you are not happy with your purchase, all items can be returned within 60 days for a Store Credit.
If you purchased your items using a discount code, your store credit will be the final amount you paid for that item (minus the discount).
Store Credits expire within 12 months and can be used on any item/s on our website.
We will cover the cost of postage to send the item back to us:
Return Address
Sarah & Stone LLC
7840 Tyler Blvd. Unit 1517
Mentor, OH 44060
USA
General Return Conditions
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Items must be unworn, unused, and in a saleable condition with the original tags still attached.
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Items must be returned in the original packaging, including sealed boxes, branded dust bags, and shoe boxes (clear plastic packaging not required, except for products sealed for hygiene reasons).
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Please contact us before sending any return. Returns made without prior contact will not be accepted.
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Email: info@sarahandstone.com
Additional Return Policy for Klarna Purchases
For purchases made using Klarna, customers have the right to return their order for a full refund within 14 days of delivery.
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Items must be unopened, unused, and in their original packaging for sanitary reasons.
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This policy applies only to Klarna purchases and overrides our standard exchange/store credit policy for those transactions.
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No restocking fees, store credit, or exchanges will be offered for Klarna purchases — a full refund will be issued once the returned item is received and inspected.